Advantage Insights
Advantage Technologies Recognized as the OpenText 2021 Global Reseller Partner of the Year!
A special thank you to our customers and partners who helped make this possible! The OpenText Navigator Partner Awards recognize the technology vendors, resellers, and systems integrators who have developed and delivered exceptional OpenText-based solutions during the past year. Advantage Technologies was honored among a select group of global partners for delivering solutions that enabled unparalleled customer value to intelligent and connected enterprises worldwide.
OpenText Recognizes Advantage Technologies with OpenText Partner Navigator Champion 2023
Advantage Technologies, a leading technology solutions provider for over 25 years, today announced it has won the OpenText Partner Navigator Champion for the fourth quarter of 2023.
Advantage Wins 2021 OpenText Global Reseller Partner of the Year
Advantage Technologies today announced it has won the OpenText Global Reseller Partner of the Year Award, presented during OpenText World 2021.
Integrating eClinicalWorks with OpenText RightFax
RightFax integrates with eClinicalWorks EMR to automate medical records and other document delivery from a variety of clinical and back-office applications, and organizing them for quick retrieval.
Integrating OpenText RightFax with EZ-CAP
By increasing the efficiency and reliability of your fax workflows with RightFax, you can transform fax-dependent workflows, eliminate inefficiencies and provide advanced security to improve bottom-line results.
Integrating Cerner EHR with OpenText RightFax
Integrating your Cerner EHR with RightFax can transform fax-dependent workflows, eliminate inefficiencies, and provide advanced security to improve bottom-line results.
Why Real-Time IP Fax Makes Sense for Healthcare Providers
With fax remaining the dominant form of communication for medical providers, converting to Internet Protocol (IP) fax may be one of the most valuable uses of your time and effort. Here are three reasons to make the change now.
Advantage Wins OpenText VAR of the Year 2020
By increasing the efficiency and reliability of your fax workflows with RightFax, you can transform fax-dependent workflows, eliminate inefficiencies and provide advanced security to improve bottom-line results.
Ambulatory Services Increases Efficiency, Enhances Patient Care with OpenText RightFax + Greenway Health
By increasing the efficiency and reliability of your fax workflows with RightFax, you can transform fax-dependent workflows, eliminate inefficiencies and provide advanced security to improve bottom-line results.
Streamlining Kareo Clinical EHR Workflows with OpenText RightFax
By increasing the efficiency and reliability of your fax workflows with RightFax, you can transform fax-dependent workflows, eliminate inefficiencies and provide advanced security to improve bottom-line results.
RightFax Strategies for Enhanced Security
Fax security is an important consideration when it comes to protecting sensitive data such as patient, financial, or government documents and is often required to maintain compliance with any number of industry standard regulations.
As the most secure fax server solution available, RightFax can provide you with the level of security and compliance is required for your organization. In this blog, we’ll cover the security features and functionality available with RightFax.
Getting Started with the RightFax Developer’s Toolkit
RightFax Developer’s Toolkit – All the resources necessary to get started on your RightFax integration.
OpenText RightFax is Certified and Integrated with SAP
SAP applications allow organizations to connect and automate the flow of information across an enterprise and streamline business processes including procurement, order fulfillment, sales, finance, and human resources. All of these processes generate volumes of valuable information in the form of documents, purchase orders, invoices, order acknowledgements, etc.
5 Things to Consider: Moving Your Fax Server to the Cloud
Organizations across all industry seek to efficiently and cost effectively streamline their workflows. If your organization relies on a fax server solution, you may have considered moving to a cloud-based fax service.
RightFax Error 3315 | Event ID
If you have problems sending and receiving faxes, inbound faxes may arrive on the fax board but do not show up in FaxUtil. Outbound faxes remain showing in FaxUtil with a status of Waiting To Be Sent.
Rightfax Error 3317 | Event Id
The following can occur: Excessive memory usage by SMTPGateway.exe is indicated in Task Manager
the fax server is running slow, Error messages that relate to connectivity and the SMTP server appear in Event Viewer, Error messages that relate to undelivered SMTP messages appear in Event Viewer, and Work requests accumulate in GenMailRte and/or GenMailMsg.
Email to Fax | Fax to Email with RightFax
RightFax makes faxing via email quick and easy. RightFax is compatible with Microsoft Exchange, Lotus Notes and SMTP email. RightFax also integrates with your cloud email solution including Google Apps and Office 365.
RightFax FaxUtil – Administrators Receive “Access Denied” Error
When logging in to FaxUtil with an administrator account, you are able to view the list of faxes in other users’ folders, but receive the following error message when you attempt to view open any of the faxes: “Access Denied. If you are a delegate of this user, please request that the delegator grant you this permission.”
RightFax Error 1772 Message Appears When Opening FaxUtil
Error 1722: In Fax Server, RightFax Edition 9.x, when FaxUtil is opened, an error message appears.
RightFax Error 3322 | Event ID
Summary: RightFax 9.0 SP2 / RightFax 9.3 – DocTransport does not route faxes.
Deciphering the Resulting Status Codes in RightFax
RightFax shows a status message for each fax in Faxutil and Webutil. To learn more about why a fax transmission may have failed, the fax history includes status codes that offer concise information.
FaxUtil Fax Status Messages
In RightFax, each fax listed in your FaxUtil mailbox includes a status message. Status messages are color coded to indicate whether a transmission is successful or not.
Automate Inbound Fax with the XML Generator and Integration Module for RightFax
Fax is an effective channel of communication for business; more often than not, it is usually part of a larger workflow. Received faxes need to be imported into some line-of-business application, say an EMR system or a document management application, to be processed. Quite often, matching a fax to the correct record in the application is a manual process, making the correlation of data expensive and prone to user error.
Choosing a Fax Solution Deployment Model
There is a lot of talk in the marketplace about enterprise software deployment models: on-premises, cloud, hybrid, managed/hosted. The conversation is an important one for every enterprise as they consider enterprise applications. But one size does not fit all.
Genesis Health System Case Study
Genesis Creates Healthier System for Delivering Patient Records – OpenText RightFax gets the right patient information to the physicians who need it.
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