Problem:

Whenever I try to install the RightFax Client software or configure a fax printer on my workstation, I get a 1797 error. What’s going on?

Solution:

1. Open printers from the Control Panel.
2. Create a new printer with the following properties:
3. Port = FILE:
4. Driver = HP LaserJet 4
5. Printer Name = HP LaserJet 4
6. Sharing = Not Shared
7. Test Page = No

Now try re-installing the client or creating the fax printer.

Note: Once the client/printer has been installed successfully, you may delete the “HP LaserJet 4” printer.