Select Page
Error 1797 when Attempting to Install the Client / Creating the RightFax Fax Printer


Whenever I try to install the RightFax Client software or configure a fax printer on my workstation, I get a 1797 error. What’s going on?


1. Open printers from the Control Panel.
2. Create a new printer with the following properties:
3. Port = FILE:
4. Driver = HP LaserJet 4
5. Printer Name = HP LaserJet 4
6. Sharing = Not Shared
7. Test Page = No

Now try re-installing the client or creating the fax printer.

Note: Once the client/printer has been installed successfully, you may delete the “HP LaserJet 4” printer.

This blog is tagged as: 1797 | Error | Fax | Install | Printer | RightFax | Troubleshooting

Join Our Newsletter

Quick Links

Popular Resources

Contact Us

If you would like to learn more or speak to one of our dedicated RightFax experts, please contact us using the request button below or call us directly at 866-730-1700.

Register for Exclusive Access to the

RightFax Resource Center

Sign-up to learn the ins and outs of your RightFax system and become an expert.

  • This field is for validation purposes and should be left unchanged.


© Copyright 2022 - Advantage Technologies, Inc. - All Rights Reserved

Start a Conversation