Genesis Creates Healthier System for Delivering Patient Records

OpenText RightFax gets the right patient information to the physicians who need it

Genesis Health System, one of the nation’s top 100 Health Systems, needed a “healthier” fax system for delivering patient records — one that replaced slow, manual processes with efficient, flexible options.

“We had dedicated staff members working around-the-clock to locate and then manually fax the documents,” Casey says. “They spent a lot of time waiting at the fax machine hand-feeding papers and refaxing when the documents didn’t go through.” Genesis looked for a successful solution would fit Genesis’ needs for speed and security, but require little training and maintenance.

Access our case study to read more about how Genesis used Rightfax to reduce paper and associated manual processes, replace slow, manual processes with efficiency and flexibility, and more.