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OpenText RightFax for the VA
Government organizations that want to increase the efficiency and security of their fax workflows can leverage RightFax to provide the needed tools to boost productivity. By increasing the speed of transmitting, routing and processing faxed documents, organizations can see substantial benefits across their entire document delivery workflows.

As an automated document delivery workflow solution, RightFax provides robust configurability and advanced integrations to digitize paper-based workflows and support fax workflows across entire organizations. 

It allows organizations to reduce paper-based operational costs and increase workflow productivity by:

   Meeting regulatory compliance requirements such as HIPAA with a full audit trail of all RightFax document access and system activity.

   Providing anytime, anywhere access to faxing from desktop applications, web-based portals and mobile devices.

   Securely transmit faxes directly from virtually any EMR or EHR including Cerner, McKesson and Epic with tamper-resistant delivery.

RightFax also ensures compliance with U.S. Department of Defense interoperability and security standards, including maintaining JITC certification. 

Deploying RightFax in the Cloud

Many organizations are utilizing powerful collaborative tools to achieve Cloud-first goals, including RightFax, in the hopes of improving overall productivity and system reliability. By deploying RightFax in the Cloud and removing complex on-premises telephony, organizations are able to maintain their existing integrations, achieve their Cloud-first goals and simplify their overall IT infrastructure. 

The benefits of moving to an Infrastructure-as-a-Service (IaaS) solution include: 

   Reducing administrative overhead by removing all servers and the resources dedicated to manage telephony on-premises.

   Implementing a highly redundant solution including active-active collective environments.

   Accelerating the flow of your business-critical communications through more efficient, consistent and comprehensive communication.

   Enhancing secure communications and contributing to overall digital transformation and productivity initiatives.

To deploy RightFax in the Cloud, there are a few infrastructure requirements to consider for a successful Cloud deployment:

Infrastructure Requirements

   Deployed Virtual Machine

   Site-to-Site VPN

   Cloud-based SQL Instance

   Cloud-based SBC or Virtual Fax Gateway

Remember, while there may not be significant requirements to hosting a RightFax system in the Cloud, ensuring optimal connectivity via a VPN is critical to maintaining your existing integrations and workflows. 


Vendor Contract Number: GS-35F-0435Y

Advantage Technologies is a GSA certified and approved vendor in the public sector for RightFax:





With over 21 years of experience, we’ve completed more than 1,000 successful RightFax implementations across the country.

Advanced Fax Funtionality with RightFax

RightFax provides a comprehensive set of features that allow organizations within the VA to enhance the efficiency of their document-intensive workflows, increasing the speed of communication with advanced fax automation.

With RightFax, you can:

   Configure outbound faxes to require administrator approval before the fax is sent. 

   Automatically convert incoming faxes using OCR to create faxes that can be efficiently searched and sorted. 

   Integrate with MFP devices – whether it’s a single MFP or an entire global fleet of MFPs.

Often provided as optional features that go above and beyond RightFax’s core offering, add-on modules can be added for extra functionality and workflow enablement. Providing comprehensive security options and solutions to help maintain compliance and requirements for protected patient information, add-ons can increase the power of a RightFax system by:

   Preventing any and all unauthorized access to fax images by encrypting faxes at rest 

   Protecting faxes during transmission by offering support for TLS over SIP, providing endpoint authentication on a hop-by-hop basis.

   Allowing system administrators to maintain fax content without degrading performance or having to use third-party archiving tools.

Plus, whether in the Cloud or on-premises, RightFax offers the latest enhancements in document delivery technology to seamlessly incorporate fax into all existing office hardware and applications such as Exchange, MFPs and other back-office applications.

Getting Started with RightFax

For organizations looking to transform their document delivery workflows, RightFax improves the speed and flow of vital information through business-critical fax and document workflows. When fax is important to your organization, our RightFax experts can help you. Advantage Technologies has over 20 years of experience providing support and professional services to the VA as they modernize their legacy fax systems. 

As a GSA certified vendor, Advantage Professional Services can be counted on to ease the procurement and deployment phases of upgrading to a RightFax system. Our U.S.-based RightFax engineers can provide technical training to staff as well as ongoing support as your organization grows.

To learn how RightFax can improve the security and productivity of the information exchanged within your agency, reach out to a RightFax expert today:

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