Fax’s ubiquitous nature makes it an essential enterprise messaging function; it remains a significant mode of transacting business. However, the productivity drains and high costs associated with using standalone fax machines have become detrimental to the bottom line. Employees are wasting valuable time performing the steps necessary to send a fax.
They have to print a document, walk to the fax machine and load that document into the machine before dialing the number, hitting send and waiting for a confirmation. In addition, the cost of toner, paper and other supplies necessary to keep these fleets of fax machines operating is steadily ticking up.
The traditional way enterprises dealt with this problem was to build out large scale, on-premises fax software implementations that enabled desktop faxing. However, the capital investment and IT personnel required to keep these implementations optimized were eating away at the IT budget, to the tune of hundreds of thousands of dollars. Now enterprises are taking another step and investigating cloud-based fax services; cloud fax services offer the same core capabilities as on-premises fax implementations, making them a sensible alternative.
As a result, multitudes of cloud fax service providers have come to the forefront offering what they deem “enterprise-class” fax solutions. The truth is, however, that not all of them meet the mission-critical messaging requirements of the enterprise.
This raises the question: What makes a cloud fax service enterprise-class? The answer is not simple. This whitepaper helps make the determination by investigating the critical elements of OpenText’s cloud fax network including:
- Sophisticated Architecture and Performance
- Business Continuity/Disaster Recovery (BCDR)
- Security and Compliance
- Features and Capabilities
- Administrative Features
- Global Support
- Proven Experience
Access our white paper to learn how OpenText™ RightFax offers a proven track record and expertise in developing enterprise class fax services with RightFax perfect for your organization.
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