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[Wordmark] Cerner EHR and RightFax

The market-leading fax solution for healthcare organizations, RightFax provides a powerful integration with Cerner’s EHR to enhance document delivery workflows for enterprise healthcare providers.

Cerner EHR & RightFax

Integrating RightFax with your Cerner Workflows

As an automated electronic document delivery system, RightFax integrates with Cerner’s EHR to address the challenge of delivering medical records, lab results, referrals and other documents by automating document delivery from a variety of clinical and back-office applications, and organizing them for quick retrieval and archiving purposes. 

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HIPAA Compliant

Manage PHI in a secure and reliable electronic format.

Fax Delegates

Assign predefined or custom delegate roles to users.


Secure Faxing

Provide encrypted and tamper-resistant document delivery.

Flexible Integrations

Meet the needs of your organization, both great and small.

By improving the quality and availability of fax, healthcare organizations using Cerner can increase staff productivity and satisfaction while simultaneously improving revenue cycles by providing critical information more quickly and accurately.

Fax Transmission

Outbound Faxing with Cerner

For the end user, the experience of sending physician notes, referrals, lab results and more is completely seamless with RightFax. By sending faxes using Cerner & RightFax, organizations can:

Queue outbound fax traffic to prevent potential system overload during peak fax periods.

Promptly and securely fax health records and more from within the EHR system they are familiar with.

Create dialing rules that optimize channel usage based on priority, page count or destination of the fax.

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Security & Compliance

Lower the Risk of Data Breaches

With the recent rise of cybersecurity attacks, healthcare organizations know the importance of protecting against data breaches related to PHI. This means developing HIPAA compliance strategies and implementing security measures to avoid the costly disruptions and damages that can be caused by breaches.


Secure Faxing Solution

Fax confidential data such as medical records, prescriptions and letters


Additional Security Options

Implement additional high availability and fax encryption options

RightFax 20.2 – Security & Compliance

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Full Audit Trails

Complete audit trails of all document access and system activity


Reduced Risk of Fines

Support compliance efforts through secure document delivery

Fax Transmission

Inbound Faxing with Cerner

The RightFax server provides several methods for routing received faxes to their intended recipients in your healthcare organization. Inbound faxes are most commonly routed based on the fax number that received the fax, although there are many other methods available. To send a fax with RightFax & Cerner, organizations can leverage:

Direct Inward Dialing (DID) Routing

Route faxes directly to a user based on their assigned routing code – a portion of their designated fax number.

Bar Code Routing

Faxes are scanned for 1- or 2-dimensional bar codes and then routed to the corresponding destination or inbox.

Smart Fax Distribution

Faxes are routed to members of a group either by round-robin or a member’s ability to process an incoming fax.


Quick Start Guide (2024)

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