Select Page

The market-leading fax solution for healthcare, RightFax provides a powerful integration with Epic EMR for increased productivity, reduced labor and minimized paper waste.

Epic EMR & RightFax

Integrating RightFax with your Epic Workflows

RightFax is the market-leading on-premise, hybrid or cloud enterprise fax server solution. As an automated electronic document delivery system, RightFax integrates with Epic EMR to address the challenge of delivering medical records and other documents by automating document delivery from a variety of clinical and back-office applications, and organizing them for quick retrieval and archiving purposes. 

Video Duration: 2:09


HIPAA Compliant

Provide encrypted and tamper resistant document delivery.

Assign Delegates

Assign customized roles to delegates for greater efficiency.


Secure Faxing

Manage PHI in a secure, reliable, and electronic format.

Flexible Integrations

Meet the needs of your organization, both great and small.

By improving the quality and availability of fax, healthcare organizations can increase staff productivity and satisfaction while simultaneously improving revenue cycles by providing critical information more quickly and accurately.

Fax Transmission

Outbound Faxing with Epic

By sending faxes directly from the Epic client, users can keep the exchange of confidential patient information secure and the need to print out the original document is eliminated. When using RightFax for outbound faxing, a typical fax is sent by:

Processing the fax via the Epic Print Server (EPS)

Transmitting the fax to the RightFax server where it waits to be sent

Sending a final status regarding the success or failure of each fax to each user

Video Duration: 1:12

Security & Compliance

Lower the Risk of Data Breaches

With the recent rise of cybersecurity attacks, healthcare organizations know the importance of protecting against data breaches related to PHI. This means developing HIPAA compliance strategies and implementing security measures to avoid the costly disruptions and damages that can be caused by breaches.


Secure Faxing Solution

Fax confidential data such as medical records, prescriptions, and letters


Additional Security Options

Implement additional high availability and fax encryption options

RightFax 20.2 – Security & Compliance

Video Duration: 00:44


Full Audit Trails

Complete audit trails of all document access and system activity


Reduced Risk of Fines

Support compliance efforts through secure document delivery

Fax Transmission

Inbound Faxing with Epic

The RightFax server provides several methods for routing received faxes to their intended recipients in your healthcare organization. Inbound faxes are most commonly routed based on the fax number that received the fax, although there are many other methods available. To send a fax with RightFax & Epic, organizations can leverage:

Video Duration: 0:30

Bar Code Routing to fax barcodes that can then be read and routed to a folder on a user’s network.

Smart Fax Distribution to route faxes to members of a group according to a member’s ability to process incoming faxes.

Direct Inward Dialing to route faxes based on the inbound fax number.

Popular Resources

Learn how the OpenText™ RightFax™ Connector for Allscripts enhances EHR workflows by integrating digital fax directly with the secure records solution. Staff can send and receive faxes without leaving the EHR, freeing up time for focusing on patient care.
Information security remains one of the most significant concerns for organizations worldwide. Learn how the extra layer of protection provided by the RightFax Encryption Module adds even more security to a RightFax fax server implementation.
In this demo, join the RightFax experts as we walk through the new RightFax Intelligent Workflows, the new feature available in RightFax 21.2 which uses the built-in automated zonal OCR based on the OpenText Intelligent Capture Engine and integrates seamlessly with the existing RightFax Workflows technology.

Learn how hosting RightFax in a public or private cloud can remove complex on-premise telephony, enabling organizations to maintain their existing integrations, achieve their cloud-first goals and simplify their overall IT infrastructure.