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FaxPulse Business Intelligence Logo

Access RightFax Metadata in a Single Pane of Glass View to Reduce Analysis Time

Resolve critical fax issues efficiently with an advanced suite of dashboards and tools for RightFax

FaxPulse BI Tactical Dashboard
FaxPulse Business Intelligence Logo

Analyze RightFax Metadata in a Single Pane of Glass to Reduce Administrative Overhead

Resolve critical fax issues efficiently with an advanced suite of dashboards and tools for RightFax

Why

FaxPulse BI?

The enterprise functionality of RightFax is crucial for your organization, but managing a large system can be costly and demand substantial administrative overhead. From troubleshooting unknown fax errors to resolving potential outages, these tasks can burden key staff with administrative maintenance.

FaxPulse BI, developed by the RightFax experts, offers a powerful suite of analytics and monitoring tools that significantly reduces the manual data analysis required by your staff. By isolating persistent fax delivery failures, identifying patterns, and uncovering opportunities for fax workflow optimization, FaxPulse BI enhances the operational efficiency of your systems while lowering the total cost of ownership. This enables you to achieve more with fewer resources and allows your critical staff to focus on other essential tasks at hand.

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Accelerate Fax Error Resolution 

Isolate persistent fax delivery failures efficiently so fax address databases can be updated and maintained to reduce costly failures.

Leverage Actionable Insights 

Analyze historical information, explore fax trends, and leverage the data for capacity planning and system architecture planning.

Prevent Costly Fax Processing Issues 

Reduce the risk of missed inbound faxes and outbound fax processing bottlenecks for improved compliance with service level agreements (SLAs).

Increase ROI with Smarter Insights

Maximize the usage of RightFax system resources through a comprehensive understanding of usage patterns, and make data-based decisions for increased fax processing efficiency.

Speed Up Root Cause Analysis  

Expedite the discovery of the root causes for potential system outages and chronic fax errors while reducing manual reporting time during interrupted communication services.

Real-Time Insights into your RightFax Systems

FaxPulse BI Tactical Dashboard

FaxPulse BI’s advanced functionality helps organizations optimize their RightFax system performance without the need for significant manual reporting, maintain uninterrupted fax communication, and ensure efficient business processes. 

If fax communication remains a critical aspect of your business, being able to quickly understand the state of your RightFax system is essential to avoiding costly errors. With FaxPulse, organizations can leverage: 

 Quick Error Resolution: Enable administrators to quickly identify and resolve RightFax system issues, reducing the risk of missed inbound faxes and addressing outbound fax processing bottlenecks promptly.
 Actionable Data Analytics: Access in-depth insights into your RightFax system’s performance by analyzing key metrics, such as fax volume and processing times, to make data-driven decisions and optimize your fax communication infrastructure.
 Advanced Fax Database Management: Identify “trouble” fax numbers and devices that experience higher-than-normal failure rates, and eliminate them from your fax address database.

Meet the Dashboards: Advanced Routine & Exploratory Analysis

FaxPulse BI offers a series of powerful dashboards for comprehensive analysis and insights into your RightFax system. It enables administrators to quickly perform both routine and exploratory analysis, allowing them to make informed decisions and take proactive measures to enhance the efficiency of critical fax workflows.

Here’s how it can help:

Automated System Monitoring

By analyzing routine fax data, administrators can more quickly perform daily checks on fax volume compared to previous periods in time, breakdown weekly fax failure rates, and identify trends for channel utilization.

This information helps administrators identify any potential bottlenecks and ensure your organization has appropriately sized your RightFax system.

Issue Identification and Resolution

In the event of a system outage, exploratory analysis of fax data allows administrators to quickly identify specific issues or anomalies. They can uncover patterns or recurring errors that may be affecting the fax communication process.

With this knowledge, administrators can promptly address these issues, minimizing downtime, and ensuring uninterrupted fax communication.

Capacity Planning and Resource Allocation

By warehousing fax data over a longer period, administrators can use FaxPulse BI to identify patterns and trends in fax usage, including determining if there are any faulty fax numbers.

This proactive approach helps in capacity planning and resource allocation. Administrators can determine peak usage periods, automate phonebook reviews, and reallocate resources such as reclaiming unused DIDs. Plus, the burden of warehousing data is lifted from your RightFax system, helping to prevent a slow and error prone fax system.

Compliance and ROI

Routine analysis of fax data helps administrators ensure compliance with regulatory requirements and SLAs.

This enables them to monitor and track fax transmissions to ensure sensitive information is being transmitted as expected, reducing the chance of costly fines.

Overall, routine and exploratory analysis of fax data empowers administrators to identify and resolve issues with less manual intervention and plan capacity effectively, improving the overall ROI of your RightFax system.
FaxPulse BI Tactical Dashboard

Key FaxPulse BI Documentation

Find the latest featured FaxPulse documentation to stay informed on the latest product and version updates:

White Paper

[PDF] What’s New in FaxPulse BI?

Learn about the essential add-on for RightFax with secure reporting dashboards and advanced fax traffic analytics gathering.

Technical Resource

[PDF] System Requirements

Learn about the minimum requirements your server must meet in order to install and run FaxPulse Business Intelligence Version 2023.

Featured Document:

Whats new in FaxPulse 2023