Select Page

OpenText Fax Cloud Connect

Secure, Scalable Cloud Fax Solution

Move fax transmission to the cloud and eliminate the cost and complexity of on-premise fax telephony infrastructure, backed by Advantage Technologies’ Support and Professional Services team

What is OpenText Fax Cloud Connect?

End-to-End Cloud-Based Fax with Cloud Telephony

It brings together the full functionality and integrations of RightFax with the flexibility and scalability of cloud-based faxing.

This fax solution removes the need for on-site fax telephony and channels, providing a reliable, never-busy fax experience while reducing the cost and complexity of fax infrastructure.

With Cloud Connect, you can:

Z

Eliminate on-site fax infrastructure, including hardware, fax boards, and telecom dependencies, reducing costs while gaining access to Advantage Technologies’ complimentary eHealth checks to ensure your system is performing at its best

Z

Move fax routing to secure, cloud-based networks, improving delivery reliability and performance, supported by Advantage Technologies’ experienced U.S.-based team

Z

Improve scalability and availability by removing capacity constraints and ensuring failover between global data centers, with Advantage standing by for 24/7 critical support if needed

How does OpenText Fax Cloud Connect work?

Cloud-Based Fax Routing Without Fax Channels or Telephone Lines

Fax traffic is routed through secure cloud-based networks, eliminating the need for traditional phone lines and on-site fax infrastructure. Faxes are transmitted through encrypted connections and delivered reliably through managed routing.

With Advantage Technologies’ support, deployment and ongoing management are handled by an experienced team, reducing the burden on internal IT staff.

  • Receiving a fax: Faxes are securely delivered to the RightFax server behind your firewall, maintaining security and control.
  • Sending a fax: Faxes are securely routed through cloud-based networks and delivered to recipients with full visibility and traceability.

This approach improves delivery reliability while reducing transmission errors, minimizing support tickets, and simplifying fax operations for both internal teams and external partners.

Products OpenText Fax Cloud Connect 2026

RightFax Connect has four geographically dispersed data centers and nine other points of presence.

What can OpenText Fax Cloud Connect do?

Built for Healthcare .

OpenText Fax Cloud Connect extends your RightFax environment by routing fax traffic through secure cloud-based networks. This eliminates the need for on-premise fax telephony while improving reliability, scalability, and overall system performance without disrupting existing workflows.

Organizations can leverage:

Scalable Fax Capacity
Remove capacity constraints with cloud-based scalability. Fax Cloud Connect eliminates busy signals and supports consistent availability without adding lines or infrastructure.
Disaster Recovery and Failover

Benefit from high availability with four geographically dispersed data centers and nine additional points of presence globally, ensuring data sovereignty and compliance. Advantage’s 24/7 support ensures you’re always prepared for the unexpected.

Security & Compliance

Designed with compliance in mind, Fax Cloud Connect meets industry standards such as HIPAA, ensuring secure and reliable faxing for highly regulated industries. With lower costs, increased reliability, and simplified management, Fax Cloud Connect is the ideal solution for organizations looking to modernize their fax infrastructure without compromising security or control.

Detailed Audits

Gain end-to-end visibility with detailed tracking of every fax’s lifecycle for complete traceability. Plus, with the Advantage Support Portal, you’ll have easy access to historical tickets and projects for complete transparency.

On-Demand Fax Numbers
Easily assign new fax numbers from a pool of pre-provisioned options for immediate use, supported by Advantage’s expert guidance.
Number Porting Made Simple
Keep your existing fax numbers with OpenText’s automated porting tool, even if you change providers. Advantage simplifies this process, ensuring a seamless transition without interruptions.

Advantage + OpenText Fax Cloud Connect Success Stories

Learn more about the success stories of customers who picked Fax Cloud Connect as their trusted solution.

Products OpenText Fax Cloud Connect 2026

University of Kansas Health System Modernizes and Future-Proofs their Fax Infrastructure

Complex care provider boosts fax transmission success rate to almost 100% with OpenText Fax Cloud Connect

Products OpenText Fax Cloud Connect 2026

OCHIN optimizes patient information exchange

OpenText Fax Cloud Connect helps meet the triple aim in health care for the safety net

Products OpenText Fax Cloud Connect 2026

Premier Medical Group enhances patient care with OpenText Fax Cloud Connect

U.S. medical group delivers secure and scalable hybrid cloud fax solution

Products OpenText Fax Cloud Connect 2026

NorthBay Healthcare remedies fax ailment

Nonprofit healthcare organization eliminates fax loss and delays, enhances service

Advantage + OpenText Fax Cloud Connect

Support for Cloud Fax Environments

Organizations moving fax to the cloud or extending existing RightFax environments need a partner that understands both infrastructure and workflows. Advantage Technologies provides implementation, support, and ongoing management for OpenText Fax Cloud Connect.

With over a thousand RightFax installations, Advantage delivers services designed to support cloud fax environments, including:

U.S.-based Award-Winning Support

Our certified engineers will work with your organization to address potential issues and ensure that they are resolved before resulting in any further downtime or stress.

Access to Advantage Support Portal

The Advantage Support Portal provides a centralized hub for accessing all your Advantage support resources.

With an account, you can:

  • Easily manage and review support tickets
  • View historical tickets and projects
  • Connect with a dedicated Support Engineer
Complimentary eHealth Checks

As an Advantage customer, you can enjoy a yearly complimentary eHealth check (valued at $2,500) to ensure that your fax workflows are operating at peak performance, delivering documents seamlessly and securely.

Plus, we’ll create a personalized blueprint for integrating your applications with fax now and in the future.

Upgrades to the Latest RightFax Version
Our engineers will work to ensure you are running the latest recommended version of RightFax, allowing your system to continue receive the most up-to-date security patches, fixes, features, and new add-ons.
24/7/365 Critical Support Available

The optional 24/7 Support Program is a subscription-based program designed to provide support for critical issues outside the standard Customer Support hours. This support plan protects your investment in RightFax 24/7.

Multi-Year Support Plans Available
Our team will work with your organization to create multi-year support and upgrade paths to ensure your RightFax software is up-to-date and fully compliant.
Products OpenText Fax Cloud Connect 2026

Contact Advantage Technologies

Get In Touch

Let us know if there is anything that we can do for you, either directly by phone or using our contact form below.

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
Name*

Call Us

866.730.1700

Create a Support Ticket