RightFax Connect

Hybrid Cloud Fax Without Telephony Complexity

Products RightFax Connect 2026

Eliminate Telephony

Products RightFax Connect 2026

Simplify Infrastructure

Products RightFax Connect 2026

Improve Scalability

It’s everything you need from a cloud fax solution: enterprise-grade features, flexible integrations, and the simplicity of moving fax transmission to the cloud without the burden of managing on-site telephony. With RightFax Connect, you can:

- Help users send and receive faxes more easily while maintaining secure document delivery and visibility.
- Eliminate on-site fax telephony, phone lines, and fax channel limitations
- Improve scalability, availability, and day-to-day operational simplicity

Request a Quote

RightFax Connect

Hybrid Cloud Fax Without Telephony Complexity

Products RightFax Connect 2026

Eliminate Telephony

Products RightFax Connect 2026

Simplify Infrastructure

Products RightFax Connect 2026

Improve Scalability

It’s everything you need from a cloud fax solution: enterprise-grade features, flexible integrations, and the simplicity of moving fax transmission to the cloud without the burden of managing on-site telephony. With RightFax Connect, you can:

- Help users send and receive faxes more easily while maintaining secure document delivery and visibility.
- Eliminate on-site fax telephony, phone lines, and fax channel limitations
- Improve scalability, availability, and day-to-day operational simplicity

Request a Quote

The RightFax Connect Difference

RightFax Connect (also known as OpenText Fax Cloud Connect), the market-leading hybrid digital fax solution, allows users to securely fax directly from their preferred email inbox, desktop, or web-based applications, including:

Products RightFax Connect 2026

As the leading reseller of RightFax with over 27 years of experience, Advantage Technologies has advised thousands of organizations in modernizing their fax infrastructure without disrupting the systems, workflows, or user experience they already rely on.

Integrating with virtually any EMR / EHR

Deliver and manage medical records, PHI and secure patient content by integrating RightFax with your EMR/EHR. RightFax has existing integrations with many leading providers, including:

These integrations deliver the flexibility to securely share PHI to provide the highest level of patient care.

Fully integrating faxing with top MFPs

Organizations with a large fleet of MFPs can use a single RightFax server to easily transmit documents from multiple MFPs rather than maintaining individual phone lines for each individual MFP.

RightFax provides fully integrated faxing with the top MFP brands, including:

Improve Reliability and Availability

Increase confidence in fax delivery with cloud-based transmission, built-in resiliency, and failover support designed to reduce bottlenecks, busy signals, and telephony-related disruptions.

Help Maintain Security & Compliance

Support secure, auditable fax delivery with layered security controls, encrypted transmission and storage, and the visibility needed for regulated environments.

Reduce Telephony Complexity

Eliminate the burden of managing on-site fax telephony, lines, boards, gateways, and related troubleshooting so IT and telecom teams can focus on higher-value priorities.

Scale More Easily as Volumes Grow

Support high fax volumes, burst traffic, and organizational growth without the traditional channel and capacity limitations that often slow expansion.

The RightFax Connect Difference

RightFax Connect (also known as OpenText Fax Cloud Connect), the market-leading hybrid digital fax solution, allows users to securely fax directly from their preferred email inbox, desktop, or web-based applications, including:

As the leading reseller of RightFax with over 27 years of experience, Advantage Technologies has advised thousands of organizations in modernizing their fax infrastructure without disrupting the systems, workflows, or user experience they already rely on.

Integrating with virtually any EMR / EHR

Deliver and manage medical records, PHI and secure patient content by integrating RightFax with your EMR/EHR. RightFax has existing integrations with many leading providers, including:

These integrations deliver the flexibility to securely share PHI to provide the highest level of patient care.

Fully integrating faxing with top MFPs

Organizations with a large fleet of MFPs can use a single RightFax server to easily transmit documents from multiple MFPs rather than maintaining individual phone lines for each individual MFP.

RightFax provides fully integrated faxing with the top MFP brands, including:

Improve Reliability and Availability

Increase confidence in fax delivery with cloud-based transmission, built-in resiliency, and failover support designed to reduce bottlenecks, busy signals, and telephony-related disruptions.

Help Maintain Security & Compliance

Support secure, auditable fax delivery with layered security controls, encrypted transmission and storage, and the visibility needed for regulated environments.

Reduce Telephony Complexity

Eliminate the burden of managing on-site fax telephony, lines, boards, gateways, and related troubleshooting so IT and telecom teams can focus on higher-value priorities.

Scale More Easily as Volumes Grow

Support high fax volumes, burst traffic, and organizational growth without the traditional channel and capacity limitations that often slow expansion.

What RightFax Connect Solves

If your organization is evaluating fax modernization, the question usually is not whether fax still matters. It is what is making the current environment harder to support than it should be. RightFax Connect is designed to solve the operational issues that push organizations to re-evaluate fax in the first place.

Pain Point #1

Managing Fax Telephony Is Becoming a Burden

Fax boards, gateways, phone lines, carrier issues, and ongoing troubleshooting can turn fax into more of an infrastructure burden than it should be. With RightFax Connect, you can:
Reduce dependence on fax boards, gateways, and phone lines
Simplify fax transmission with a hybrid cloud model
Keep existing RightFax workflows in place
Learn More

Pain Point #2

Growth Is Driving More Cost and Capacity Pressure

As fax volumes grow, locations expand, or additional users are added, many organizations find themselves buying more channels, adding capacity, and spending more time managing the environment.
Support higher fax volumes more easily
Reduce channel and infrastructure expansion pressure
Scale without the same telephony bottlenecks
Learn More

Pain Point #3

You Need to Modernize Without Rebuilding Workflows

Many teams want a simpler, more cloud-ready fax model, but do not want to rebuild workflows, retrain users, or lose integrations with the systems they already rely on. With RightFax Connect you can:
Preserve current workflows and integrations
Avoid unnecessary retraining
Move toward a more cloud-ready fax model
Learn More

Most Frequently Asked Questions

What is RightFax Connect?

RightFax Connect is a hybrid cloud fax solution that allows your organization to keep the RightFax environment and workflows you already use while moving fax transmission to the cloud. It is designed for teams that want to simplify telephony, improve flexibility, and modernize fax delivery without rebuilding the way users work.

What problems does RightFax Connect solve best?

RightFax Connect is often the best fit when the biggest issues are telephony complexity, channel limitations, reliability concerns, or the cost of maintaining fax infrastructure internally. It is especially useful for organizations that want a more cloud-ready model without disrupting existing workflows, integrations, or user habits.

Can RightFax Connect still work with the systems and workflows we already use?

Yes. One of the main benefits of RightFax Connect is that it allows organizations to keep the RightFax workflows, integrations, and user experience already in place while modernizing the transmission layer behind the scenes. That can include email-based workflows, desktop and web clients, multifunction devices, and application-driven faxing.

Can we keep our current fax numbers?

Yes. RightFax Connect supports number porting, which allows organizations to move existing fax numbers into the service rather than starting over with new ones. That can be especially important for organizations with established department, provider, or location-based numbers.

Is RightFax Connect a good fit for high fax volumes?

Yes. RightFax Connect is a strong fit for organizations with high fax volumes, growth in traffic, or periods of peak demand. It helps reduce the channel and capacity limitations that often create bottlenecks in traditional telephony-based environments.

How does RightFax Connect help support security and compliance?

RightFax Connect is designed to support secure, controlled document exchange with strong administrative, physical, and technical safeguards. For organizations in regulated environments, that matters because the goal is not just cloud flexibility, but maintaining confidence in how documents are transmitted, tracked, and managed.

When should an organization consider RightFax Connect?

It usually makes sense to consider RightFax Connect when telephony is becoming too expensive or difficult to manage, when fax volumes are growing, when additional channels keep adding cost, or when the organization wants a more cloud-ready fax model without replacing the RightFax environment it already depends on.

How is RightFax Connect different from a fully cloud fax solution?

RightFax Connect is a hybrid model. Instead of replacing your RightFax environment, it keeps RightFax in place and shifts the transmission layer to the cloud. For many organizations, that creates a practical middle ground between staying fully on-premises and moving to a completely hosted or SaaS-based model.

Does RightFax Connect support EMR and EHR integrations?

Yes. RightFax Connect is well suited for organizations that need to preserve document workflows tied to EMR and EHR platforms. That makes it a strong option for healthcare teams that rely on fax for referrals, records exchange, authorizations, orders, and other document-heavy processes.

Will users need to change how they fax?

In many cases, very little changes for users. RightFax Connect is built for organizations that want to modernize fax transmission without forcing teams into a completely new process. For users, the goal is usually a more reliable and flexible environment, not a different way of working.

How long does number porting usually take?

Porting timelines vary based on the carrier, location, number of fax numbers involved, and the overall complexity of the request. Smaller orders often move more quickly, while larger or more complex port requests can take longer. A good first step is confirming account details and porting requirements early so the request can move as smoothly as possible.

How does RightFax Connect help with reliability?

RightFax Connect helps remove one of the most common sources of fax issues: telephony. By moving transmission to the cloud, organizations can reduce busy signals, simplify routing, and improve overall availability. For teams dealing with inconsistent delivery or capacity-related slowdowns, that can make a meaningful difference.

Is RightFax Connect only for healthcare organizations?

No. It is a strong fit for healthcare, but it is also relevant for enterprise organizations in financial services, insurance, government, and other document-heavy environments where fax still supports important workflows. The common need is usually the same: simplify transmission, preserve workflows, and reduce infrastructure burden.

Most Frequently Asked Questions

What is RightFax Connect?

RightFax Connect is a hybrid cloud fax solution that allows your organization to keep the RightFax environment and workflows you already use while moving fax transmission to the cloud. It is designed for teams that want to simplify telephony, improve flexibility, and modernize fax delivery without rebuilding the way users work.

What problems does RightFax Connect solve best?

RightFax Connect is often the best fit when the biggest issues are telephony complexity, channel limitations, reliability concerns, or the cost of maintaining fax infrastructure internally. It is especially useful for organizations that want a more cloud-ready model without disrupting existing workflows, integrations, or user habits.

Can RightFax Connect still work with the systems and workflows we already use?

Yes. One of the main benefits of RightFax Connect is that it allows organizations to keep the RightFax workflows, integrations, and user experience already in place while modernizing the transmission layer behind the scenes. That can include email-based workflows, desktop and web clients, multifunction devices, and application-driven faxing.

Can we keep our current fax numbers?

Yes. RightFax Connect supports number porting, which allows organizations to move existing fax numbers into the service rather than starting over with new ones. That can be especially important for organizations with established department, provider, or location-based numbers.

Is RightFax Connect a good fit for high fax volumes?

Yes. RightFax Connect is a strong fit for organizations with high fax volumes, growth in traffic, or periods of peak demand. It helps reduce the channel and capacity limitations that often create bottlenecks in traditional telephony-based environments.

How does RightFax Connect help support security and compliance?

RightFax Connect is designed to support secure, controlled document exchange with strong administrative, physical, and technical safeguards. For organizations in regulated environments, that matters because the goal is not just cloud flexibility, but maintaining confidence in how documents are transmitted, tracked, and managed.

When should an organization consider RightFax Connect?

It usually makes sense to consider RightFax Connect when telephony is becoming too expensive or difficult to manage, when fax volumes are growing, when additional channels keep adding cost, or when the organization wants a more cloud-ready fax model without replacing the RightFax environment it already depends on.

How is RightFax Connect different from a fully cloud fax solution?

RightFax Connect is a hybrid model. Instead of replacing your RightFax environment, it keeps RightFax in place and shifts the transmission layer to the cloud. For many organizations, that creates a practical middle ground between staying fully on-premises and moving to a completely hosted or SaaS-based model.

Does RightFax Connect support EMR and EHR integrations?

Yes. RightFax Connect is well suited for organizations that need to preserve document workflows tied to EMR and EHR platforms. That makes it a strong option for healthcare teams that rely on fax for referrals, records exchange, authorizations, orders, and other document-heavy processes.

Will users need to change how they fax?

In many cases, very little changes for users. RightFax Connect is built for organizations that want to modernize fax transmission without forcing teams into a completely new process. For users, the goal is usually a more reliable and flexible environment, not a different way of working.

How long does number porting usually take?

Porting timelines vary based on the carrier, location, number of fax numbers involved, and the overall complexity of the request. Smaller orders often move more quickly, while larger or more complex port requests can take longer. A good first step is confirming account details and porting requirements early so the request can move as smoothly as possible.

How does RightFax Connect help with reliability?

RightFax Connect helps remove one of the most common sources of fax issues: telephony. By moving transmission to the cloud, organizations can reduce busy signals, simplify routing, and improve overall availability. For teams dealing with inconsistent delivery or capacity-related slowdowns, that can make a meaningful difference.

Is RightFax Connect only for healthcare organizations?

No. It is a strong fit for healthcare, but it is also relevant for enterprise organizations in financial services, insurance, government, and other document-heavy environments where fax still supports important workflows. The common need is usually the same: simplify transmission, preserve workflows, and reduce infrastructure burden.

Why Organizations Choose RightFax Connect

For organizations that want to modernize fax transmission without giving up the RightFax workflows, integrations, and user experience they already rely on, RightFax Connect offers a stronger balance of continuity, flexibility, and cloud simplicity.

What Matters Most	RightFax Connect	Traditional On-Prem Fax Infrastructure	Basic Online Fax Service	Full Rip-and-Replace Cloud Fax Platform
Keeps existing RightFax workflows in place
Eliminates on-site fax telephony
Preserves existing EMR / EHR / MFP integrations
Avoids a major workflow rebuild for users
Supports easier growth without traditional channel limits
Helps reduce telephony complexity and maintenance burden
Keeps the familiarity and control of RightFax while adding cloud flexibility

RightFax Connect is often the best fit for organizations that want to simplify fax transmission, improve scalability, and move toward a more cloud-ready model without disrupting the systems and workflows already in place.

Request a Quote

Why Organizations Choose RightFax Connect

Organizations evaluating fax modernization often want to reduce telephony costs and complexity without replacing the RightFax environment they already rely on. RightFax Connect is designed to preserve your existing workflows and integrations while moving fax transmission to the cloud.

With RightFax Connect, you can:

- Preserve your existing RightFax workflows, users, and business processes.
- Eliminate on-premises fax telephony, including fax boards, gateways, PRI, and POTS lines.
- Keep existing EMR, EHR, MFP, email, and application integrations in place.
- Avoid the disruption and retraining that often comes with replacing a fax platform.
- Scale fax transmission as business needs change without adding traditional phone infrastructure.
- Reduce the ongoing maintenance and complexity of managing fax telephony.
- Add cloud flexibility while maintaining the control and familiarity of your existing RightFax environment.

Unlike basic online fax services or full cloud replacement platforms, RightFax Connect modernizes only the transmission layer. This allows organizations to gain the benefits of cloud fax transmission while preserving the RightFax investment, integrations, and user experience they already have.

RightFax Connect is often the best fit for organizations that want to simplify fax transmission, improve scalability, and move toward a more cloud-ready model without disrupting the systems and workflows already in place.

Request a Quote

Advantage + RightFax Connect

Support for Cloud Fax Environments

Organizations moving fax to the cloud or extending existing RightFax environments need a partner that understands both infrastructure and workflows. Advantage Technologies provides implementation, support, and ongoing management for RightFax Connect.

With over a thousand RightFax installations, Advantage delivers services designed to support cloud fax environments, including:

U.S.-based Award-Winning Support

Our certified engineers will work with your organization to address potential issues and ensure that they are resolved before resulting in any further downtime or stress.

Access to Advantage Support Portal

The Advantage Support Portal provides a centralized hub for accessing all your Advantage support resources.

With an account, you can:

Easily manage and review support tickets
View historical tickets and projects
Connect with a dedicated Support Engineer

Complimentary eHealth Checks

As an Advantage customer, you can enjoy a yearly complimentary eHealth check (valued at $2,500) to ensure that your fax workflows are operating at peak performance, delivering documents seamlessly and securely.

Plus, we’ll create a personalized blueprint for integrating your applications with fax now and in the future.

Upgrades to the Latest RightFax Version

Our engineers will work to ensure you are running the latest recommended version of RightFax, allowing your system to continue receive the most up-to-date security patches, fixes, features, and new add-ons.

24/7/365 Critical Support Available

The optional 24/7 Support Program is a subscription-based program designed to provide support for critical issues outside the standard Customer Support hours. This support plan protects your investment in RightFax 24/7.

Multi-Year Support Plans Available

Our team will work with your organization to create multi-year support and upgrade paths to ensure your RightFax software is up-to-date and fully compliant.

Products RightFax Connect 2026

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