2023 Solution Overview
RightFax is the leading fax solution with on-premise, hybrid, and cloud deployment options. Learn how it can seamlessly integrate within your business workflows to increases the overall efficiency and productivity of faxed documents.
2023: INTRODUCTION GUIDE
What is OpenText RightFax?
RightFax is the marketing-leading enterprise fax server solution, with on-premise, hybrid, and cloud deployment options. As an automated electronic document delivery system, RightFax integrates with most desktop and business applications to maximize employee productivity, improve information security, decrease security risks associated with stand-alone fax machines, and enables high-volume fax delivery from CRM, ERP, and other host applications.
Thousands of organizations depend on RightFax to provide robust configurability and flexible integrations that keep protected content private and secure, speed up their business processes and increase security of their fax transmissions.
How does RightFax work?
The RightFax fax server operates similarly to an email server. It lets you send and receive documents electronically, eliminating the need for costly, stand-alone fax machines. RightFax securely sends and receives documents from a variety of sources via the cloud or telephone connections.
It allows you to send faxes from:
- Any email application, with prebuilt connectors available for Microsoft® Office and Lotus Notes®
- Virtually any third-party application, including backend information management systems such as ERP, ECM, and CRM, desktop applications such as Microsoft Office, and can be configured to fax documents stored in network folder locations
- Multi-Function Printer (MFP) devices
- RightFax FaxUtil Client and RightFax Web Client to send, receive, and manage faxes from desktop applications
With over 25 years of supporting fax and document exchange for mid-sized to large enterprises, RightFax can strengthen and accelerate enterprise initiatives while providing electronic faxing across the entire organization.
What can RightFax do?
RightFax Enterprise Fax Server offers the latest enhancements in document delivery technology to seamlessly incorporate fax into all existing office hardware and applications such as Exchange, SharePoint, and SAP; MFP/MFD devices; IP-based phone systems; EMRs and other back office applications.
With RightFax, there’s no need for time-consuming manual faxing and you get instant verification of document transmission/receipt with notification options and full audit trail. Plus, centralized control of faxing across the entire organization helps maximize productivity by giving employees the ability to manage faxes from virtually any desktop, CRM, and email application.
Improved Security and Compliance
RightFax helps organizations reduce their risk significantly by helping to eliminate errors commonly associated with manual processes, delivering encrypted files via secure email to fax with certified delivery, and integrating vertical applications for increased privacy. This aids organizational efforts to comply with regulations such as:
- ARRA Meaningful Use
- Gramm-Leach Bliley
- Basel II
- Cloud and Hybrid Options
RightFax is continuously innovating from the standard on-premise server by including various cloud offerings that allow users to send and receive faxes in real time via the internet. Offerings include:
- Hybrid (RightFax Connect and/or babyTEL SIP Trunks)
- Pure cloud (SAAS)/fax as a service solution (Fax2Mail)
If your organization deals with a high-volume of fax communications and you would like to improve productivity, reduce paper-related costs, and increase document security, then RightFax is the solution for you.
Getting Started with the Marketing Leading Fax Server:
Secure and Advanced Fax Software
RightFax is a powerful, enterprise-grade digital fax software that can integrate with virtually any application that drives business processes.
With RightFax, you can:
- Provide encrypted and tamper-resistant document delivery with a complete audit trail
- Ensure compliance with industry and data privacy mandates such as HIPAA, SOX, Basel II, and PCI DSS
- Integrate email, desktop, and business applications to expand the availability of faxed documents when and where you need them
Next-Generation Fax Software for All Deployment Needs
RightFax is the leading fax solution with comprehensive deployment options to meet the needs of organizations today. Plus, as the RightFax experts, Advantage Technologies can work with your team to automate and transform your fax workflows, all while leveraging your organization’s cloud or hybrid initiatives.
Below, compare the available options to learn more about how RightFax can be deployed to modernize secure fax workflows for your organization:
HOST IT ANYWHERE
Flexible Hosting Solutions for Any Organization
RightFax offers multiple hosting options to meet the needs of your organization. Available on-premise, in a private cloud, or partner hosted, the advanced flexibility of RightFax ensures it will fit into your IT infrastructure initiatives.
INTEGRATE WITH BUSINESS APPLICATIONS
Extensive Interoperability Across Applications
The advanced interoperability of RightFax enables it to integrate with virtually any third-party or back-office application including EMRs/EHRs, CRMs, and ERPs.
Providing native connectors, APIs, or custom integrations, RightFax can help ensure that fax workflows are seamlessly integrated into the business systems of your choice:
API / SDK
EASILY CONNECT MFP DEVICES
Fax-Enable Virtually Any MFP
RightFax can be integrated with virtually any MFP device, allowing organizations to fax-enable their MFPs and optimize a key aspect of their document delivery workflows.
By enabling staff to scan paper documents such as handwritten prescriptions or memos and transmit them securely in an electronic format, organizations can enhance the availability and security of business-critical information:
MULTIPLE TELEPHONY OPTIONS
Flexible Telephony Options for Any Scenario
Telephony can be one of the most complex aspects of a fax solution implementation, but the enterprise-grade configurability of RightFax provides some of the most flexible telephony options out there.
Whether you’re looking to leverage existing on-premise telephony or implement a cloud-based SIP trunk provider, RightFax can be configured based on the needs of your organization.
SUPPORT & MANAGEMENT
Award-Winning U.S.-Based Experts
When fax is an integral part of your business workflows, you need a partner that knows the ins and outs of document delivery.
At Advantage Technologies, we’ve been the fax experts for over 25 years and our U.S.-based certified senior engineers have assisted with hundreds of RightFax deployments. As a trusted partner, we can provide your organization with comprehensive support that aligns with your digital transformation strategies.
Remember, the first part of a successful fax implementation is ensuring you have the right team and tools in place. Choose Advantage Technologies as your support partner and ensure that your RightFax project is a success.
Quick Start Guide (2023)
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