Redundancy & Disaster Recovery

Preventing Downtime Through Fax Server Redundancy

No matter what the cause, unplanned downtime of your fax server can have devastating consequences to your business operations, and ultimately your profitability. To limit the risks to your business should a fax server crash, it is essential to have a redundant solution in place to provide continuity of your fax communications. Should your primary fax server to fail and become unavailable to send, receive and manage your document-based communications.

The fax server redundancy features available with RightFax help prevent data loss caused by such outages as:

• Electrical or telephony outages near the server or at the telephony provider
• An equipment failure of fax boards, servers, wires or other critical infrastructure
• Catastrophic events such as hurricanes, lightning strikes, floods or other natural disasters

Fax Server Redundancy

An organization’s fax server typically performs the mission-critical task of distributing documents which in turn initiate, facilitate and complete business processes and ultimately business transactions. When fax services are not available, business processes and collaboration can come to a virtual halt. To get a better understanding of the ways you can prevent any downtime during an unexpected event, please consider the following:

Cold Spare
A Cold Spare is a RightFax system pre-installed on a secondary server intended to be used in the event of a disaster, shutdown or failure of the primary RightFax server. A Cold Spare is not used in production but is available to expedite recovery time.

Shared Services Module
The Shared Services Module enables two to 12 RightFax servers to operate as a single unit by sharing a single database. This increases performance and capacity by distributing workloads across servers while adding high availability through the duplication of critical system functions.

Active / Passive Clustering
Active/Passive Clustering is RightFax software that is installed on a passive node in an active-passive cluster. In the event that the primary “active” fax server fails, the secondary “passive” server is activated to continue to process fax documents.