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Supplement your RightFax Support

With dedicated engineers, quick response times and over 20 years of proven experience, Advantage can provide add-on support for your RightFax system.

What We Offer

Organizations can leverage an additional layer of RightFax support that extends the coverage of their current support and provides flexible, responsive assistance when and where they need it. The benefits of our support overlays include:

U.S.-based Help Desk

Our U.S. based help desk is available to assist you Monday through Friday from 8AM to 8PM (Eastern Time) with 24/7/365 support plans available.

"Lights-on Pulse"

Once a day, receive a single page fax or “Pulse”. Each Pulse is tracked and administrators are notified should the Pulse fail.

Annual RightFax Health Check

We’ll work with you to ensure that your RightFax system is stable and streamlined for your document delivery workflows with an annual system health check.

Access to the Resource Center

We provide you and your team with full access to our RightFax Resource Center, featuring hundreds of technical RightFax articles.

Choose Advantage Technologies as your trusted support partner and learn how you can layer
these services onto your current support plan.

How Can We Help?

System Configuration

Our dedicated certified engineers will work to properly configure your RightFax system and provide best practices to improve the security and efficiency of your system.

Certified Senior Engineers

Our U.S.-based certified senior engineers can help your organization decide on the right solutions and strategies that align with your goals and needs.

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Rapid Troubleshooting Assistance

Our support team will work with your organization to address potential issues and ensure that they are resolved before resulting in any further downtime or stress.

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Ticket Escalation

Product experts will quickly and efficiently resolve or escalate even your most complex technical problems, ensuring prompt resolution of your system issues.

Request Advantage Support

U.S.-based Help Desk

24 / 7 / 365 Support*

*Enterprise Support Contract Required

Certified Engineers

Register for Exclusive Access to the

RightFax Resource Center

Sign-up to learn the ins and outs of your RightFax system and become a RightFax expert.

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