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Cloud vs. On-Premise

Where is your virtual machine hosted?

Among the many benefits of computer virtualization is the ability to consolidate multiple physical machines onto a single traditional server with a deployment strategy that best suites the needs of your organization. Streamlining server management and increasing the agility and efficiency of your IT organization, the deployment option you choose can have a significant impact on your internal workflows. To properly install and deploy a virtual machine, you need to understand some of the hosting options available.


Virtual machines can be deployed on-premise using almost any type of telephone network: analog lines (POTS/DID), digital lines (T1, E1, PRI, BRI), and VoIP. Providing complete in-house management, organizations can retain all their data with full control of what happens to it, generally leveraging greater protection than with a cloud infrastructure. Since only the organization and its users will have access to the private data and applications running, on-premise deployment can eliminate security and privacy concerns.

The downside of on-premise deployment, however, can be the increased cost associated with the required IT maintenance of the in-house server, software licenses, and integrations. In addition to the required maintenance, on-premise can offer limited scalability that may require new hardware to meet demands.

Private Cloud

Private cloud can be architected/implemented to meet your organization’s specific needs as it is delivered via secure private network and isolated from other organizations. This ensures that only users of the organization can access data, applications, and backup through the private cloud. Organizations required to maintain compliance with State and Federal regulations can leverage the greater visibility and control of their infrastructure to process sensitive document-delivery workflows without comprising security or performance.

Private cloud deployment may lack the full scalability required for organizations that experience unpredictable traffic spikes, but additional servers or storage can be added to address increasing demands.

Public Cloud

Public cloud utilizes cloud vendors who are responsible for developing, managing and maintaining the cloud computing resources shared between multiple tenants. Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure are three of the top providers of shared infrastructure. This means that virtually anyone can access the public cloud to store data.

Organizations hosting on a public cloud network can benefit from the flexibility and scalability of cloud-enabled services delivered at a low cost. This deployment provides organization with a variety of choices in terms of solutions and computing resources to address growing needs. However, hosting on a public cloud can mean that you have limited control of the infrastructure, which may not be enough to meet regulatory compliance.

How many Channels do you need?

RightFax deployments require careful planning to ensure the right capacity is available at any given time for fax transmissions. Understanding your fax volume is an important part of managing a RightFax implementation that utilizes on-premises telephony in order to properly plan for capacity requirements. Insufficient capacity leads to outbound fax delivery delays and inbound fax transmission busy signals.

A best practice of many installations is to expand the availability and use of RightFax across the entire organization: RightFax may have been implemented to solve a specific business problem or make a fax-dependent workflow more efficient, but many organizations expand RightFax to other lines of business, departments and to all employees to make faxing more efficient across the entire organization, which affects fax volumes.

For example, organizations with a large fleet of MFPs can use a single RightFax server to easily transmit documents from multiple MFPs rather than maintaining individual phone lines for each individual MFP.

As fax volumes increase, additional payload is added to existing RightFax channels and available capacity – and understanding this impact helps avoid channel saturation, transmission delays or missed faxes that are critical to your business.

Another key area in channel capacity and capacity planning is determining the highest level of faxing at any given time – including planning for spikes and highest peaks in fax volume.  The uppermost level of faxing may occur only during certain times of the year (seasonal volume trends), certain times of the month (end of month invoices), or daily (broadcast faxing).

RightFax provides instant and unlimited scalability for any fax capacity requirements. Advantage has a dedicated team to assist your needs for capacity concerns, capacity planning, and additional capacity purchases and expenses, RightFax can scale with your business, providing the capacity where and when you need it.

Where is your telephony hosted?

Whether it is a company initiative or a government mandate, more and more organizations are leveraging IP for their communication services. Providing a future-proof, IP infrastructure for centralized communications to save money and increase flexibility, telephony offers a variety of hosting options for small and large organizations alike:


RightFax Channels

RightFax Channels are licensed document delivery channels which represent the number of concurrent documents that can be transmitted at any given time. These channels can be scaled to meet the required capacity your organization needs to send and receive fax documents.

Secure FoIP Channels

When utilizing Fax over IP (FoIP), Secure FoIP channels secure and encrypt fax traffic within the firewall. This channel option supports TLS over SIP, where TLS provides endpoint authentication by using mutual or two-way authentication on a hop-by-hop basis.

FoIP Channels

FoIP channels allow documents to be transmitted over the IP network, avoiding the long-distance phone lines of the PSTN. By initially bypassing the PSTN, the cost of transmission is often reduced and makes for a more efficient setup for businesses that already have access to the internet.

Cloud Telephony Provider

T.38 Fax

SIP T.38 Trunks are “virtual lines” that allow users to send and receive faxes via the internet in real time. SIP trunking creates a path via the Internet for a single fax call between your PBX phone system and the legacy worldwide Public Switched Telephone Network (PSTN).

T.38 is the main driver of today’s advancements in IP faxing and is the protocol of choice for organizations seeking to use their IP infrastructure to reap the benefits of real-time fax communications. T.38 protocol support is built into almost every leading manufacturer of IP routers, IP-PBXs or media gateways.


babyTEL is leading provider of T.38 SIP Trunking, certified by major fax server manufacturers and technology providers. babyTEL T.38 SIP Trunking provides organizations with flexibility and cost reduction to assist any organization in planning for business continuity, expansion, multiple offices, international clients, mobile workforce or migration locations. Offering encryption for T.38 real-time fax transmission over the Internet, babyTEL not only encrypts the T.38 signaling, but also the media (RTP) transmission over Internet.

Cloud Channel Provider

RightFax Connect

This is an alternate hybrid deployment option where RightFax can be connected to both on-premises telephony and RightFax Connect for cloud-based transmission. This allows the best of both worlds, whatever your needs are. This scenario is perfect for remote employees, branch offices, and retail locations which are connected to headquarters and use RightFax Connect. This option also easily supports failover and disaster recovery options.

With RightFax Connect, you can benefit from a cloud-based alternative to analog and FoIP (Fax over IP) lines with a 100% outsourced telephony solution.

Fax as a Service / Software as a Service

Fax as a Service moves RightFax from a traditional on-premise deployment to a location managed and hosted by us/OpenText/your fax server solution. The software and all features remain the same, but this option removes the complexity of managing and maintaining an on-premises deployment while keeping your data and content isolated and protected at all times.



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