Epic EMR

for OpenText RightFax

The market-leading fax solution for healthcare, RightFax provides a powerful integration with Epic EMR for increased productivity, reduced labor and minimized paper waste.

RightFax Epic 2026

Epic + RightFax

Security & Compliance

Working with Advantage

Epic + RightFax

Security & Compliance

Working with Advantage

Epic & RightFax

Integrating RightFax with Epic EMR

RightFax is the market-leading on-premise, hybrid or cloud enterprise fax server solution. As an automated electronic document delivery system, RightFax integrates with Epic EMR to address the challenge of delivering medical records and other documents by automating document delivery from a variety of clinical and back-office applications, and organizing them for quick retrieval and archiving purposes.

Video Duration: 2:09

Z

HIPAA Compliant

Provide encrypted and tamper resistant document delivery.

Z

Secure Faxing

Manage PHI in a secure, reliable and electronic format.

Z

MFP Integrations

Integrate your MFP devices or global MFP fleet with RightFax.

Z

Flexible Integrations

Meet the needs of your organization, both great and small.

By improving the quality and availability of fax, healthcare organizations can increase staff productivity and satisfaction while simultaneously improving revenue cycles by providing critical information more quickly and accurately.

Outbound Faxing with Epic

How it Works

By sending faxes directly from the Epic client, users can keep the exchange of confidential patient information secure and the need to print out the original document is eliminated. When using RightFax for outbound faxing, a typical fax is sent by:



Processing the fax via the Epic Print Server (EPS)



Transmitting the fax to the RightFax server where it waits to be sent



Sending a final status regarding the success or failure of each fax to each user

Video Duration: 1:12

Lower the Risk of Data Breaches

Security & Compliance

With the highest levels of security to protect PHI, healthcare organizations can fax-enable Epic applications to increase HIPAA compliance for the secure exchange of patient information. The RightFax solution provides complete encryption for faxes, with centralized traceability for easier audits. An optional zero retention setting further ensures messages are protected.

The solution is available via on-premises, hybrid and managed services deployment. Organizations can pick the deployment that best suits their security and CAPEX/OPEX needs.

Secure Faxing Solution

Fax confidential data such as medical records, prescriptions and letters

Comprehensive Audit Trails

Complete audit trails of all document access and system activity

Additional Security Options

Implement additional high availability and fax encryption options

Reduced Risk of Fines

Support compliance efforts through secure document delivery

Lower Your Risk of Data Breaches

Inbound Faxing with Epic

How it Works

The RightFax server provides several methods for routing received faxes to their intended recipients in your healthcare organization. Inbound faxes are most commonly routed based on the fax number that received the fax, although there are many other methods available. To send a fax with RightFax & Epic, organizations can leverage:

Video Duration: 1:12



Bar Code Routing to fax barcodes that can then be read and routed to a folder on a user’s network.



Smart Fax Distribution to route faxes to members of a group according to a member’s ability to process incoming faxes.



Direct Inward Dialing to route faxes based on the inbound fax number.

Advantage + RightFax with Epic

Working with the Document Delivery Experts

For organizations looking for a partner that can configure a new RightFax system or support an existing one, Advantage can help. We have been providing critical support and professional services to organizations that utilize electronic document delivery solutions, such as RightFax, for over 25 years.

With over a thousand installations under our belt, we provide best-in-class services and options, including:

U.S.-based Award-Winning Support

Our certified engineers will work with your organization to address potential issues and ensure that they are resolved before resulting in any further downtime or stress.

Access to Advantage Support Portal

The Advantage Support Portal provides a centralized hub for accessing all your Advantage support resources.

With an account, you can:

Easily manage and review support tickets
View historical tickets and projects
Connect with a dedicated Support Engineer

Complimentary eHealth Checks

As an Advantage customer, you can enjoy a yearly complimentary eHealth check (valued at $2,500) to ensure that your fax workflows are operating at peak performance, delivering documents seamlessly and securely.

Plus, we’ll create a personalized blueprint for integrating your applications with fax now and in the future.

Upgrades to the Latest RightFax Version

Our engineers will work to ensure you are running the latest recommended version of RightFax, allowing your system to continue receive the most up-to-date security patches, fixes, features, and new add-ons.

24/7/365 Critical Support Available

The optional 24/7 Support Program is a subscription-based program designed to provide support for critical issues outside the standard Customer Support hours. This support plan protects your investment in RightFax 24/7.

Multi-Year Support Plans Available

Our team will work with your organization to create multi-year support and upgrade paths to ensure your RightFax software is up-to-date and fully compliant.

RightFax Epic 2026

Contact Advantage Technologies

Get In Touch

Let us know if there is anything that we can do for you, either directly by phone or using our contact form below.

"*" indicates required fields



Call Us

866.730.1700



Resource Center

atechnologies.com/resource-center/



Create a Support Ticket

portal.atechnologies.com