Cloud Migration Planning
Why Cloud Migration Planning Matters
Cloud fax can be a practical win within a broader cloud initiative because it helps reduce infrastructure burden, supports compliance, and improves productivity without requiring organizations to abandon fax-dependent workflows. According to the cloud adoption white paper:
- 64% of survey respondents said they are moving most or all applications to the cloud
- 90% said they are migrating at least some applications
- 44% expect to adopt cloud fax in the next 12 months
The same research found that cost reduction, productivity, security/compliance, and uptime are the leading reasons buyers evaluate cloud fax.

What to Review Before Moving to the Cloud
The Business Case for Cloud Migration
A cloud migration plan should tie technical decisions back to business outcomes. The strongest business case usually includes lower telephony and infrastructure costs, reduced maintenance burden, improved resilience, and better productivity for teams that depend on fax-driven workflows.
By migrating to the cloud, you organization can:
- Lower ongoing telephony and infrastructure costs
- Reduce internal support and maintenance demands
- Improve uptime, scalability, and disaster recovery posture
- Support faster, more reliable document workflows
- Free IT teams from legacy fax administration

Choose the Right Migration Path
Cloud Fax
- 100% cloud-based service
- No onsite server or telephony
- Simplified environment and reduced maintenance
- Built-in high availability and scalability
Hosted Cloud Fax
- Fully hosted by Advantage
- End-to-end infrastructure management
- Limited internal resources required
- Value-added services and enterprise flexibility
Hybrid Cloud Fax
- Remove telephony complexity
- Reduce cost of gateways, boards, and carrier troubleshooting
- Scale in the cloud with never-busy capacity
Advantage + Cloud Fax
Working with the Cloud Fax Experts
For organizations looking for a partner that can advise them on designing a new OpenText Fax system or support an existing one, Advantage can help. We have been providing critical support and professional services to organizations that utilize intelligent document processing solutions, such as OpenText Fax, for over 27 years.
With over a thousand installations under our belt, we provide best-in-class services and options, including:
U.S.-based Award-Winning Support
Our certified engineers will work with your organization to address potential issues and ensure that they are resolved before resulting in any further downtime or stress.
Access to Advantage Support Portal
Complimentary eHealth Checks
As an Advantage customer, you can enjoy a yearly complimentary eHealth check (valued at $2,500) to ensure that your fax workflows are operating at peak performance, delivering documents seamlessly and securely.
Plus, we’ll create a personalized blueprint for integrating your applications with fax now and in the future.
Upgrades to the Latest OpenText Fax Version
Our engineers will work to ensure you are running the latest recommended version of OpenText Fax, allowing your system to continue receive the most up-to-date security patches, fixes, features, and new add-ons.
24/7/365 Critical Support Available
The optional 24/7 Support Program is a subscription-based program designed to provide support for critical issues outside the standard Customer Support hours. This support plan protects your investment in OpenText Fax 24/7.
Multi-Year Support Plans Available
Our team will work with your organization to create multi-year support and upgrade paths to ensure your OpenText Fax software is up-to-date and fully compliant.

Contact Advantage Technologies
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866.730.1700