ALCHEMY SUPPORT KEY BENEFITS:
- Unlimited phone, email & remote technical support.[8am - 8pm (EST) Mon. - Fri.]
- Knowledge Center Access
- Software Assurance and Service Releases
- 24x7 support, Enterprise Support & On-Site support (Optional)
- Advance Replacement of Brooktrout & OpenText Hardware (Optional)
| Product | Status |
| Alchemy 6 SP3 and earlier | Sustaining Maintenance |
| Alchemy 7.0, 7.1, 7.2, 7.3, & 7.4 | Sustaining Maintenance |
| Alchemy 7.6 | Sustaining Maintenance |
| Alchemy 8.0 | Sustaining Maintenance |
| Alchemy 8.2 | Sustaining Maintenance |
| Alchemy 8.3 | Sustaining Maintenance |
| Alchemy 9.0 | Supported |
Fax-Over-IP (FoIP), Fax Gateways , Fax Virtualization, RightFax Shared Services, Least Cost Routing, Cisco Fax, RightFax Support, Avaya, ShoreTel, Mitel, and MFP Fax integrations - This is the language we speak everyday with our clients. Call us at 866-730-1700 to speak with one of our Business Associates.