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Digital Transformation

Digital Transformation with the Workflow Platform for RightFax

Digital transformation is the use of emerging technologies (cloud, mobility, data analytics, and social business) to create value and competitive advantage through new offerings, new business models, and new relationships. In addition to gaining critical operational efficiencies, a principal outcome of digital transformation is improved customer experience.

By digitally transforming document-centric workflows, especially those related to interactions with customers as well as other stakeholders (e.g., employees, investors, partners, and suppliers), organizations can cultivate a digital mindset across their document-intensive workflows to improve business performance and drive goals forward.

The adoption of digital technology can have a notable improvement on critical business operations, allowing organizations to enhance customer experience while drastically reducing costs. Automating document-intensive workflows can enable new connections, streamline secure communications, and contribute to overall digital transformation initiatives. By implementing digital transformation workflow solutions across your entire organization, you can:

  • Accelerate the exchange of information within your organization, allowing staff to focus their energy on providing value to customers
  • Shorten business cycles by leveraging integrations to automate the exchange of information
  • Increase visibility and make better business decisions with clearer insights into transactions and performance trends

Although the transformation of document-intensive workflows is not limited to the transition of paper-based workflows to digital (and, in fact, simply converting paper-based workflows to digital is not necessarily transformative), the fact remains that paper-based workflows are costly, inefficient, error prone, and not secure.

The Workflow Platform for RightFax

The Workflow Platform for RightFax is a game-changing platform for automating such document-intensive business transactions and processes. It maximizes the value of paper, fax and email documents by automatically routing and processing them as electronic documents and integrating them with a wide variety of back-end systems.

Unlike most workflow solutions, the Workflow Platform for RightFax leverages a company’s existing business processes, database applications and a wide range of back-end systems to meet each organization’s specific needs.

This means the Workflow Platform for RightFax can evolve with your business while enabling tighter integration, faster user adoption and significantly lower implementation costs.

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