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Fax Automation

Workflow Platform for RightFax

The Workflow Platform for RightFax is a game-changing platform for automating such document-intensive business transactions and processes. It maximizes the value of paper, fax and email documents by automatically routing and processing them as electronic documents and integrating them with a wide variety of back-end systems.

This means the Workflow Platform for RightFax can evolve with your business while enabling tighter integration, faster user adoption and significantly lower implementation costs.

Automated vs. Manual Workflows

As organizations adopt strategies to build collaborative workflows, a key component is how those workflows are processed. Whether manual or automated, workflows can be streamlined for efficiency, but even the best manual workflow can struggle to compete with automated tasks. Here’s a comparison of a manual workflow vs. an automated workflow for a simple task that is familiar for many organizations: sending a fax.

Manual vs. Automated Workflows

In a local pharmacy, a variety of documents are sent and received via fax, including lab results, prescription refills, and requests for medical records. Although the pharmacy utilizes a digital system to support their document delivery efforts, the staff are required to manually call other practices to confirm delivery receipt of the faxes. Additionally, pharmacy staff are manually printing inbound faxes, and later scanning them in, renaming them, then moving them to another location for long term access.

In this example, these repetitive, manual tasks can result in the loss of at least 2-4 hours of employee productivity each day with the additional challenge of lost information and human error. With an automated workflow, this pharmacy can make significant changes to their document delivery procedures.

First, staff can avoid labor intensive rescanning and file naming by the front desk, while reducing the extra costs of labor, paper and toner (a heavy burden for a small pharmacy). Faxes and documents can be made available electronically with a common-sense naming convention and sent to a folder where staff could access them using indexes based on the file name.  With quicker response times and a reduction in human error, the pharmacy can now focus on putting patient-care first while retaining the security advantages of fax transmission.

As you can see, with an automated workflow solution, your organization can not only reduce expenses, but also create a more secure inbound and outbound electronic faxing that gets your documents where and when you need them.

The Workflow Platform for RightFax

The Workflow Platform for RightFax is a game-changing platform for automating such document-intensive business transactions and processes. It maximizes the value of paper, fax and email documents by automatically routing and processing them as electronic documents and integrating them with a wide variety of back-end systems.

Unlike most workflow solutions, the Workflow Platform for RightFax leverages a company’s existing business processes, database applications and a wide range of back-end systems to meet each organization’s specific needs.

This means the Workflow Platform for RightFax can evolve with your business while enabling tighter integration, faster user adoption and significantly lower implementation costs.

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